In an abnormal situation on board, many people's instinctive reaction is: stand up – run out to look – pull out their phone to film. This is usually what you should not do. On watercraft, chaotic movement can:

  • Cause an imbalance.

  • Block exit routes.

  • Obstruct the crew.

  • Cause panic among other passengers.

In 2026, Quang Ninh stated that the entire tourist fleet operating in the Bay must meet requirements for technical safety, life-saving, and fire fighting, and be monitored via GPS, AIS, and communication systems.

Rule #1: Listen to the captain and crew

Do not decide on your own to:

  • Jump into the water.

  • Run to upper decks.

  • Transfer to another boat.

  • Open technical doors/compartments.

  • Put on or take off equipment at will.

Follow instructions. Quang Ninh authorities also regularly guide tourists to wear life jackets and follow rules when embarking, disembarking, and at attractions.

Rule #2: Wear life jackets properly when instructed

Do not just drape it around your neck. Fasten all straps and buckles as instructed. A life jacket does not prevent an accident, but it can buy crucial time for rescuers to reach you.

If you see someone fall overboard

Alert the crew immediately. If there is a lifebuoy nearby and you know how to use it, follow instructions. Do not jump in to rescue them on your own unless you are trained and the situation requires it. An untrained rescuer can very easily become a second victim.

If a severe collision occurs

After a collision, if anyone has:

  • Hit their head.

  • Lost consciousness.

  • Neck/back pain.

  • Numbness or weakness in their limbs.

do not pull them up to sit just to “see if they are okay”. The Red Cross recommends that people with suspected head, neck, or spinal injuries be kept in their current position, unless moving them is required due to immediate danger, CPR, or controlling life-threatening bleeding.

If a medical emergency occurs

Notify the crew immediately to:

  • Administer first aid.

  • Contact on-duty emergency services.

  • Identify the nearest docking point.

From April 2026, the Quang Ninh health sector has deployed a 24/7 on-duty team at Ti Top Island along with emergency equipment and connection plans to onshore medical facilities. In an emergency, you can call 112.

5 things not to do

  • Do not crowd exit routes.

  • Do not jump into the sea on your own.

  • Do not remove life jackets without permission.

  • Do not run around the boat to film videos.

  • Do not spread unverified information causing panic among passengers.

Pre-departure checklist

  • Know where life jackets are located.

  • Locate exit routes.

  • Listen to the safety briefing.

  • Wear footwear that is easy to move in.

  • Keep personal medication in an easily accessible place.

  • Do not lock passports and essential medications deep inside hard-to-reach suitcases.